济南首批“数智员工“上岗 可应用于110个人工智能场景——"Quan" New Perspective | Jinan's First Batch of "Digital-Intelligent Employees" Begin Work, Applicable to 110 AI Scenarios
随着DeepSeek的“横空出世”，众多产业行业与DeepSeek“联姻结对”，政务服务工作也紧跟技术变革的新潮流，“数智员工”真的来了。
With the emergence of DeepSeek, numerous industries have partnered with the AI platform, and government services are embracing this technological wave as "Digital-Intelligent Employees" officially arrive.
3月8日，济南市首批“数智员工”上线发布正式召开，上线首批“数智员工”和人工智能应用场景。
On March 8, Jinan officially launched its first batch of "Digital-Intelligent Employees" and unveiled corresponding AI application scenarios at a release ceremony.
济南市持续推进人工智能与数字政府深度融合，率先构建了“1+3+N”数智员工体系，政务大模型底座增设DeepSeek全性能版为核心支撑，形成基础模型服务、数智员工智能体、一体化管理平台三大能力矩阵，目前打造了覆盖行政审批、社会保障、公共安全、公共资源交易等9个领域110个人工智能场景应用。
The city has advanced the deep integration of AI and digital governance, pioneering a "1+3+N" Digital-Intelligent Employee system. The government service model now incorporates DeepSeek’s full-performance version as its core, establishing three capability matrices: foundational model services, intelligent Digital-Intelligent Employees, and an integrated management platform. Currently, 110 AI scenarios have been developed across nine fields, including administrative approvals, social security, public safety, and public resource transactions.
据了解，2025年，济南市将在此基础上分两批继续上线“数智员工”，搭建200个人工智能应用场景。
By 2025, Jinan plans to roll out additional Digital-Intelligent Employees in two batches, expanding to 200 AI application scenarios.
济南市大数据副局长局王越表示，人工智能包含有三大要素，一是算力方面，目前济南市的算力资源处于全国第一梯队，二是一个是算法大模型方面，济南市在全省比较早的上线了DeepSeek技术大模型，三是在数据方面，济南市不断的去提升数据质量，保证有足够的数据去进行人工智能计算。
Wang Yue, Deputy Director of Jinan’s Big Data Bureau, highlighted the three pillars of AI development: computing power (where Jinan ranks among China’s top-tier cities), algorithmic models (with DeepSeek’s early adoption in Shandong Province), and data quality (continuously improved to fuel AI computations).
济南在政务服务上应用AI “数智员工”，这一举措不仅是人工智能技术在政府服务中的又一次重要实践，也标志着政务服务智能化迈出了关键一步，政府工作效率将得到大幅提升，人民群众办事的便利度和获得感也将再上一个台阶。
The deployment of AI-powered Digital-Intelligent Employees in government services marks a critical step toward smarter governance. This initiative is expected to significantly enhance administrative efficiency and public satisfaction.
在中国，“数智员工”又被媒体和业界称之为“AI公务员”，相关业界人士提出“DeepSeek模型优化工作和服务场景，是否会抢了人类‘饭碗’?的担忧。
In China, these employees are often dubbed "AI Civil Servants," sparking debates about whether AI models like DeepSeek might displace human jobs.
参会企业代表微笑数据科技有限公司副总经理王宁表示，公司结合大数据局职能、数据官体系以及人工智能技术，构建了“大数据+AI”的“AI数据官”新型工作赋能体系。其本质是作为政务数据AI随身管家，开展“人机协同”新模式，辅助数据相关工作人员做好数字化相关工作执行，实现数据的“高价值、低成本” 利用，以算力整合人力、解放人力。
Wang Ning, Deputy General Manager of Smiling Data Technology, addressed concerns by explaining their "Big Data + AI" framework. The company’s "AI Data Officer" system acts as a government data assistant, enabling human-machine collaboration to streamline workflows, reduce costs, and maximize data value—ultimately freeing human resources for higher-level tasks.
以数字技术赋能政务服务，加强数字政府建设，一直以来都是中国创新政府治理理念和方式的重要举措。从PC端搭建到引入移动互联网、从办公数字化到群众线上办事“一网通办”、从研发跨部门协作系统再到如今对人工智能的广泛应用，政务服务的效能不断提高，政府公共服务水平不断提升，济南数字政府建设正不断加快。
Empowering governance with digital technology has long been central to China’s innovation in public administration. From PC-based systems to mobile internet integration, from digitized offices to one-stop online services, and now to AI adoption, Jinan’s digital government initiatives continue to elevate administrative efficiency and public service quality.（济南国际传播中心记者：梁瑞馨）